Master of Studies in Medieval English: University of Oxford 2012
Bachelor of Arts in Classics and Classical Archaeology: Brown University 2011
Visitor Engagement Fellow (Fall 2018 — present)
Manage all aspects of the creation and launch of the Expeditions mobile app, a new component of the Arboretum’s visitor experience
Storyboard the app’s structure, designing user experience and creating wireframes for two linear multi-stop tours and over 35 additional freestanding stops throughout the landscape
Research and generate content covering plant science, Arboretum history, and environmental conservation
Record and edit audio for scripted informational segments and staff interviews
Coordinate app design, serving as point person for internal team and outside vendors, and leading subcommittees for landscape signage and marketing
Manager of Marketing & Engagement (Spring 2016 — Summer 2018)
Communications Coordinator (Summer 2014 — Spring 2016)
Managed overall external profile, stewarding a shift in brand identity, aligning voice across marketing streams, and developing an institutional style guide
Wrote, formatted, and distributed monthly e-newsletter, managing contact database and achieving open and click rates above industry standards
Produced marketing collateral and represented CCAHA at conferences
Managed website, editing content and initiating the first redesign in eight years
Wrote, formatted, and distributed semi-annual and bimonthly printed newsletters, implementing two major redesigns to ensure brand compliance
Served on Strategic Planning Committee and Board Marketing Committee, developing strategic goals with Board and senior staff members
Managed and created content for social media channels (Facebook, Instagram, Twitter, and LinkedIn)
Coordinated midyear and annual appeals, creating constituent lists, writing targeted letters, and implementing online giving system
Planned and coordinated events, including annual public Open House and targeted after hours donor talks
Assisted in grant writing, securing over $25k in federal funding for conservation projects for small institutions
Curatorial Volunteer (Spring 2014)
Assisted in research and development of new Viking installation
Andrew W. Mellon Intern, Ancient Art Department (Summer 2010 — Spring 2011)
Assisted head curator with reinstallation of the Museum’s Ancient Greek and Roman Galleries, researching collections items and writing general wall text panels
Curated two cases of ancient Greek coins, researching and writing object labels
Andrew W. Mellon Intern, Education Department (Summer 2010)
Created tour content for visitors of various ages, using instruction methods based on visual deduction and questioning
Paralegal (Fall 2013 — Summer 2014), Legal Secretary (Fall 2012 — Fall 2013)
Editor (Fall 2009 — Spring 2011)
Teaching Consultant (Fall 2009 — Spring 2011)
Curator (Fall 2009 — Spring 2010)
Research Assistant (Summer 2008)
Author, “Speaking of Trees.” Silva, Fall 2020.
Author, “Explore the Arboretum with Expeditions.” Silva, Spring 2020.
Author, “Debra Hess Norris Named 2018 Francis Alison Faculty Award Winner.” The Photograph Collector, July/August 2018.
Author, “Debra Hess Norris Awarded University of Delaware’s Highest Faculty Honor.” The Photo Review, July/August 2018.
Speaker, “Nonprofit Marketing.” Temple University, Public Relations Writing, Fall 2017.
Speaker, “Spreading the Word: Advocating for Collections Care.” CCAHA Regional Heritage Stewardship Program, Fall 2017.
Author, “NEH Grant Awarded for Database of Robert Cornelius Daguerreotypes.” The Photo Review, April/May 2017.
Author, “Paper Conservation at CCAHA.” Katapult Art Management Blog, 27 June 2016.
Author, “Conservation of Dali Playing Cards.” Tang Art Advisory Blog, 17 June 2016.
Co-Author, “Conserving Hermes Trigmegistus & African Rainbow.” True Vue News, March 2016.
Co-Author, Gallery Guide, Ancient Galleries. Rhode Island School of Design Museum of Art, September 2010.
Fluent: Latin, Old English, Old Norse; Intermediate: Spanish, American Sign Language
Proficient: Drupal, Apostrophe, Adobe Creative Suite (Illustrator, Photoshop, InDesign, Lightroom), Confluence, MyBalsamiq, GatherContent, Basecamp, Little Green Light, Constant Contact, Cvent, SharePoint, CaseLogistix, Microsoft Office Suite